News Summary
At ITEXPO 2025, Chris Nicoli from Kongusto emphasized how nearshoring is changing the landscape of outsourcing by leveraging skilled IT talent from Latin America. This approach enhances collaboration and productivity, enabling companies to build integrated partnerships. As businesses reassess their outsourcing strategies, the benefits of nearshoring are gaining recognition across various sectors, particularly as the IT services outsourcing market is projected to grow significantly.
Nearshoring Emerges as a Game-Changer at ITEXPO 2025
At the recent ITEXPO 2025, a buzz of excitement filled the air as Chris Nicoli from Kongusto took center stage to highlight the benefits of nearshoring. As businesses around the world grapple with efficiency and quality in their outsourced services, nearshoring is gaining traction as a compelling alternative.
Breaking Down Barriers
Unlike traditional outsourcing, which often involves distant locations resulting in cultural and time zone challenges, nearshoring aims to bridge these gaps. By leveraging skilled IT talent from Latin America, companies can enjoy a more integrated partnership. This relationship fosters better collaboration and ultimately leads to superior work products.
Podcast Pointers
During an engaging podcast discussion at ITEXPO, Chris Nicoli and his colleague Joel Ciniero painted a vibrant picture of what nearshoring brings to the table. They showcased how Kongusto specializes in offering managed service providers (MSPs), IT service providers, and businesses the ability to tap into a talented pool of skilled professionals in Latin America. Their services span across IT support, customer service, and various back-office functions.
More than Just Outsourcing
The folks at Kongusto emphasize that their approach differs vastly from standard outsourcing methods. They believe that nearshore staff should feel like integral members of their clients’ businesses. This sentiment echoes throughout their operations and interactions, enhancing the overall experience.
A New Trend on the Rise
The term “nearshoring” is being tossed around quite a bit these days indeed. It signifies a higher-quality approach to outsourcing without the common pitfalls that often accompany it. While many think of nearshoring primarily in the context of IT support and customer service, Kongusto expands these offerings across various business functions, allowing for a more comprehensive strategy for clients.
Reconsidering Outsourcing Strategies
The buzz at ITEXPO was palpable, with numerous attendees taking a hard look at their current outsourcing strategies. With the global IT services outsourcing market valued at around USD 744.6 billion in 2024 and expected to soar to USD 807.91 billion in 2025, the time to rethink these strategies is indeed ripe.
Pushing for Efficiency
The numbers tell a compelling story. The IT services outsourcing market is predicted to grow at an impressive CAGR of 8.6% from 2025 to 2030. This uptick is largely attributed to swift advancements in cloud computing, AI, internet of things (IoT), and an increased focus on cybersecurity—factors critical for modern businesses navigating a digital landscape.
Post-Pandemic Shifts
Post-pandemic dynamics have also made it necessary for businesses to reconsider their reliance on offshore labor. Nearshoring in Latin America is becoming a preferred choice for companies looking to strengthen their operational frameworks.
Widespread Demand Across Industries
With industries such as banking, financial services, and insurance actively pursuing outsourcing options to stay competitive, this trend shows no signs of slowing down. The BFSI sector, in particular, leads in outsourcing growth, driven by hefty investments in technology and cybersecurity.
The Growth Surge in Retail and E-Commerce
Forecasts suggest that the retail and e-commerce sectors will experience the fastest outsourcing growth from 2025 to 2030, largely fueled by the surge in online shopping and digital transactions.
Navigating the Landscape
In 2024, North America led the IT services outsourcing market with over 32% of revenue share. The U.S. is particularly keen on outsourcing to optimize efficiency while capitalizing on specialized IT capabilities. The rise of emerging technologies like AI and automation is reshaping the outsourcing landscape, promising enhanced service delivery and productivity.
Competition in the Marketplace
The IT outsourcing space is bustling with competition, featuring major names like Accenture, IBM, and Oracle. As these giants vie for market leadership, the spotlight on nearshoring and high-quality services intensifies, encouraging businesses to consider a more involved approach to their outsourcing strategies.
In Conclusion
As nearshoring continues to make waves in the industry, businesses are encouraged to rethink their strategies and embrace this emerging trend. The future is bright for those willing to adapt, and nearshoring may just be the answer to navigating the complexities of modern outsourcing. So, whether you’re in IT, retail, or any other sector, now could be the perfect time to consider how nearshoring might fit into your plans.
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Additional Resources
- Nearshoring for MSPs – Telecom Reseller
- IT Services Outsourcing Market – Grand View Research
- Companies Using Outsourcing – Netguru
- Outsourcing Statistics Reports in 2023 – CustomerThink
- Nearshoring Push Fuels Tech Job Demand in Latin America – Bloomberg
- Wikipedia: Outsourcing
- Google Search: IT Outsourcing Trends
- Google Scholar: Nearshoring in IT
- Encyclopedia Britannica: Information Technology Outsourcing
- Google News: IT Outsourcing News
